exchange 2016 offline address book not updating

If it’s not your current server, then most likely you have the same problem I did. Start EMC (Console), navigate to Organization Configuration/Mailbox/Offline Address Book. Instead, here is a list, which helped, with some useful comments: Many steps were taken to find what is happening and how to solve it, and I’m not going to waste your time on each. The problem appeared particularly in Outlook 2007 SP2, which did not look like a compatibility issue (especially since we didn’t have this elsewhere). The Exchange was 2007 SP1, previously upgraded from 20 before that, and our clients were running Outlook 2003/2007 with latest updates. But first, some words about our environment. Luckily, I found a sequence, which worked for me. It became obvious I need to apply several fixes in a sequence. Try googling and see, I bet the links are still there. Internet suggested 0x8004010F being a common problem and proposed tons of things to do. However, all those PC had no problem showing that contact on the list. Strangely enough, we then tried to update OAB from other PCs and got the same error. Got the error 0x8004010F (The operation failed.

One person was missing from there and it was just one PC that had this issue. One of our employees did not get updates for the offline address book (OAB) from the Exchange server. It originally started as a minor problem.

Exchange 2016 offline address book not updating